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Ttec Services, formally known as TeleTech Holdings, Inc., is a global customer experience technology and services company. Founded in 1982 with humble beginnings in Colorado Springs, the company has since grown to become a world leader in providing end-to-end solutions for customers, helping them transition seamlessly to digital channels of communication such as voice, chat, email and social media. Ttec leverages its award-winning technology—powered by Analytics & AI engine that optimizes the customer journey—with its deep domain expertise across diverse industries such as retail banking and financial services, telecommunications, healthcare and more. Currently offering services across six continents with around 50 delivery centers worldwide employing over 38K employees organized into multidisciplinary teams of specialists ranging from data scientists to IT experts. Beyond their technical capabilities they also have access to an expansive BPO network empowering organizations with cost effective strategies tailored to their operational needs. In addition to their core business operations, Ttec also supports various initiatives aimed at building stronger communities worldwide through active partnerships with leading charities focusing on poverty alleviation and multilingual education programs among others.