JC Penney’s 401(k) provider
J. C. PENNEY CORPORATION, INC. SAVINGS PROFIT- SHARING & STOCK OWNERSHIP
Each plan has a company-specific phone number found through the Alight 401(k) login link
Each plan has a company-specific fax number found through the Alight 401(k) login link
Hours of operation
Monday - Friday: 8am - 10pm EST
To access your JC Penney 401(k) plan online, visit the Alight website
and enter your username and password, or use the forgot login feature to reset your credentials. If you don’t have login credentials, try registering as a new user.
If you have a 401(k) plan through JC Penney at Alight and no longer work there, you have a few options. You can leave it with Alight, roll it over into an individual retirement account (IRA), roll it over into a new 401(k), or withdraw the funds (may incur tax penalties).