Alorica
Alorica is the largest certified minority-owned leader in the customer experience industry and provides business process outsourcing services to a broad range of industries. Established in 2002, Alorica offers onshore, offshore, and work-at-home customer service solutions for clients globally. Through its advanced technology platform, Alorica helps maximize efficiency with its innovative automated tools. It also provides analytics to help develop optimal customer experiences. With over 100 locations worldwide, Alorica employs more than 75,000+ people to deliver multilingual voice, chat, social media and back office support services in many languages. Alorica's full suite of services span from traditional call center operations to next-generation digital offerings with omni-channel capabilities; it serves customers across global markets who are seeking the absolute highest level of quality service.
Industry
Other Computer Related Services
Headquarters
5161 CALIFORNIA AVENUE, SUITE 100, IRVINE, CA 92617