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Find my Citigroup 401(k) plan

Citigroup offers CITI RETIREMENT SAVINGS PLAN through Alight. Their plan covers 115,017 employees.

Updated on Feb 20, 2025

Citigroup 401(k) plan information

Citigroup’s 401(k) provider
Plan name
CITI RETIREMENT SAVINGS PLAN
Phone number
Each plan has a company-specific phone number found through the Alight 401(k) login link
Fax number
Each plan has a company-specific fax number found through the Alight 401(k) login link
Hours of operation
Monday - Friday: 8am - 10pm EST
To log in and access your Citigroup 401(k) plan online, visit the Alight website website and enter your username and password, or use the forgot login feature to reset your credentials. If you don't have login credentials, try registering as a new user.
If you have a 401(k) plan through Citigroup at Alight you have a few options. You can leave it with Alight, learn how to roll over your 401(k), transfer your 401(k) to a new job, or consider withdrawing it. Keep in mind that withdrawing before retirement age may incur taxes and penalties.

How to roll over your Citigroup 401(k)

Rolling over your Citigroup 401(k) into an IRA is a great way to keep track of your retirement savings and make sure you’re in control, not your former employer. There are three steps to rolling over a Citigroup 401(k):

  1. Confirm a few key details about your Alight 401(k) plan
  2. Decide which IRA you want to move your Alight 401(k) to
  3. Initiate your rollover with Alight
  4. Get a check in the mail and deposit it into your new IRA account
  5. Make sure your funds are being invested properly

If you’re uncomfortable handling the rollover process on your own, Capitalize offers a seamless, online 401(k) rollover service to help you from start to finish.

Easily roll over your Citigroup 401(k) plan

Our experts can help you easily find and move your 401(k)s into an IRA of your choice. Take control of your retirement.

How to withdraw your Citigroup 401(k)

Withdrawing, or cashing out, your Citigroup 401(k) may provide liquidity, though it can come with significant tax implications and penalties, potentially hampering your retirement savings growth. If you have explored other options, like a 401(k) rollover or loan, and decided to withdraw, the process only involves a few steps: Determine how much of your Citigroup 401(k) you’d like to cash out.

  1. Call or contact your Citigroup 401(k) plan administrator.
  2. Request that your account be liquidated in the amount of your choosing.
  3. Have the administrator send the requested cash-out amount to via paper check or ACH transfer.
  4. Wait a few days to receive the money.

Remember, cashing out should typically be reserved for emergency circumstances. Capitalize can help you roll over your Citigroup 401(k) instead, saving you from tax implications and penalties.

Citigroup 401(k) plan details

Citigroup offers CITI RETIREMENT SAVINGS PLAN through Alight. Their plan covers 115,017 employees.

Citigroup
Citigroup is a global financial services company doing business in more than 100 countries and jurisdictions. Citigroup's operations are organized into two primary segments: the institutional clients group (ICG) and the personal banking and wealth management group (PBWM). The bank's primary services include cross-border banking needs for multinational corporates, investment banking and trading, and credit card services in the United States.
Industry
Banking
Headquarters
P.O. BOX 1407, LINCOLNSHIRE, IL, 60069-1407
Phone number
800-881-3938
Contact
LORI SZERENCSY
EIN
52-1568099

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