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Sutherland Global Services Inc. is a leading provider of process transformation services, specializing in Customer Experience, Analytics, Technology and Digital solutions. Founded by Dilip Vellodi and Michele Skelding in 1986 as AIM International Inc., the company has grown to become one of the largest BPO service providers in the world with over 40 delivery centers across multiple countries. With an employee strength of around 45000 people from diverse backgrounds and cultures, Sutherland provides end-to-end customer experience management through its integrated suite of services that enable clients to reduce cost while improving efficiency and effectiveness. The company’s focus on innovation has seen them develop automation tools like RPA (Robotics Process Automation) to help their customers achieve business goals faster and more effectively. Over the years it has successfully provided expertise across various industries including IT/ITeS, Healthcare & Consumer Packaged Goods (CPG). As well as being recognized for ‘Superior Quality’ awards since 2003 from Six Sigma Forum's American Society for Quality organized events..